| Sales and Ordering |
 Ordering |
Any general order inquiries, such as stock availability
and bulk sales |
Jennie Jetter
(877) 898-1005
 |
| Returns |
Return Policy or
RMA form (please read first) |
| Non-Technical |
All other non-technical sales and ordering inquiries |
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| Technical Support |
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Trossen Robotics is committed to provide customers with the highest quality technical support and customer service. We are available by phone and email during normal business
hours CDT for immediate assistance, however, we ask that customers please consider the following prior to contacting technical support:
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Documentation, datasheets, etc. can most often times provide answers to questions and are typically found on the product page. If there is no documentation available for the product
in question, please contact us.
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If the question is not answered after going through the documentation, or further clarification of details is needed, please search or post in the Trossen Robotics Communtiy.When posting a new thread, please include the question in the thread title.
If there is no reply to your thread within a resonable amount of time, or need immediate assistance, feel free to contact technical support at (877) 898 – 1005 or email us.
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| Software: |
Software, API or general programming related questions. |
Alex Ward
(877) 898-1005
|
| Hardware: |
Electronics, hardware & assembly troubleshooting. |
Andrew Alter
(877) 898-1005
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Business |
| All related |
Distributorships, vendor relations, and investors |
Matt Trossen
(877) 898-1005
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| Other |
| General |
For all other general inquiries, that are non technical,
and may not fall into the categories above please contact Jen Jetter |
Jennie Jetter
(877) 898-1005
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